Notation based on the Act on Specified Commercial Transactions

Distributor
U Corporation
Administrative Manager
Hiroko Oishi
Location
Namba GMT1605, 2-1-24 Shikitsu Higashi, Naniwa-ku, Osaka-shi, Osaka
Phone number
+81-6-6647-3093
Hours: 10:00-18:00 (except Saturdays, Sundays and holidays)
Please note that it may be difficult to reach us by phone. If you are in a hurry, please contact us using the inquiry form on our website.
Email Address
info(at mark)u-incense.com
Please change *(at mark) to @.
Sales URL
https://shop.u-incense.com/
Price of goods
Displayed for each product
Amounts required other than the product price
Sales Tax: All products are priced inclusive of sales tax.
Convenience store payment fee: 190 yen
Pay-easy payment fee: 190 yen

送料:
Hokkaido 1,920 yen Aomori, Iwate, Akita Prefectures 1,320 yen Miyagi, Yamagata and Fukushima Prefectures 1,190 yen Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi 1,060 yen Niigata and Nagano Prefectures 1,060 yen Toyama, Ishikawa and Fukui Prefectures 940 yen Shizuoka, Aichi, Mie and Gifu Prefectures 940 yen Osaka, Kyoto, Shiga, Nara, Wakayama, Hyogo 940 yen Okayama, Hiroshima, Yamaguchi, Tottori, Shimane 940 yen Kagawa, Tokushima, Ehime, Kochi 940 yen Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima 1,060 yen Okinawa prefecture 1,460 yen

Cash on delivery fee:
9,999 yen or less 330 yen 10,000 - 29,999 yen 440 yen 30,000 - 99,999 yen 660 yen 100,000 - 300,000 yen 1,100 yen
Payment Method
credit card
[VISA, MASTER, AMEX, JCB]

PayPay, Rakuten Pay, LINE Pay, MerPay, au PAY, Apple Pay, Convenience store payment (prepayment), Pay-easy, PayPal, bank transfer, COD
Time of payment
credit card, PayPay, Rakuten Pay, LINE Pay, MerPay, au PAY, Apple Pay, PayPal
Payment is confirmed at the time of order confirmation.

Convenience store payment:
Payment must be made within 7 days of order placement; if payment is not received within 7 days, the order will be automatically cancelled.

COD:
Please pay the cash amount directly to the delivery driver upon receipt of the merchandise. The COD fee is the responsibility of the customer.

bank transfer:
Please transfer the money within 7 days after the order is placed.
Please note that you are responsible for all bank transfer fees.
If payment is not received within 7 days, the order will be automatically cancelled.

Pay-easy:
Please transfer the money within 7 days after the order is placed.
Please note that you are responsible for all bank transfer fees.
If payment is not received within 7 days, the order will be automatically cancelled.
Quantity available for sale
From 1 piece
Merchandise Shipment
We will ship by Yamato Transport.
Product delivery time
With the exception of cash on delivery (COD), items will be shipped within 2 to 4 business days after payment is confirmed.
Business days: Monday-Friday 10:00-18:00 (except holidays)
Returns and Exchanges
Conditions for accepting returns:
We pay careful attention to quality control, but in the unlikely event of damage, stains, or quality problems with the product, we will take responsibility for the problem after discussing it with you. In such a case, we will only accept the product if we are notified within 2 days of receipt of the product.

Shipping and handling charges for returns:
In case of initial defects, we will bear the cost. In case of customer's convenience, the customer will be charged.

How to return:
Please email or call us to request a refund.
We will transfer the purchase price to your designated account within 3 business days.